Fixing problems with offline files

Fixing problems with offline files

Something was terribly wrong with the synchronization of My Documents between my server and my laptop. Not only was my laptop’s hard drive starting to run out of space for no good reason, but often I would turn my laptop on at a remote location and discover that the offline files weren’t there.

I solved the problem by re-initializing the offline files cache and database using this knowledge base article. After the required reboot I had to re-enable offline files and reselect the folders that I wanted to make available offline. Then I had to resync about 5 GB of data, which took a while and two attempts to complete.

How did I find my way to the answer?

1) Laptop hard drive low on space. Why? Used TreeSize to determine that CSC folder was very large.

2) OK, gotta slim down the CSC folder. Should I just delete the files there? Better Google first: csc delete files. First hit is the above-mentioned KB article which says, in part, “The CSC folder, and any files and subfolders it contains, should not be modified directly; doing so can result in data loss and a complete breakdown of Offline Files functionality.” Good thing I checked first.

Posted in All, SBS, Software, Technology, Windows XP on Aug 10th, 2007, 3:48 pm by David Schrag   

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