Category: Technology

It’s harder than you’d think to produce a list of all the e-mail addresses that are on your Exchange server. I found a Visual Basic script that will produce such a list. A sample entry for a single user looks like this:
cn: David Schragmail: david@schrag.netProxy Addressessmtp:David@schrag.localsmtp:dschrag@schrag.netSMTP:david@schrag.netsmtp:dave@schrag.net

(I really should have replaced the @ symbol with some [...]

Microsoft Response Point was announced sixteen months ago. Today — maybe! — it’s worth checking out. As I noted last November, the initial release of Response Point had a very 1.0 feel to it and was lacking many features already present in competing phone systems. Just this week at Microsoft’s Worldwide Partner Conference, Microsoft announced [...]

I had to create a support ticket at Dreamhost. I like their style. Here are a couple of the questions they ask, along with the options available in the pop-down menu:

I’m not sure how well these responses work for people whose first language is not English, but I definitely appreciated the effort.

Microsoft really, really wants small businesses to start buying Vista instead of XP. For the next three months, they’re offering “Windows Vista Small Business Assurance,” which gives free support and “one-on-one coaching” from “specially-trained support agents.”
Support is available 10 AM to 7 PM Pacific time, or 1 PM to 10 PM Eastern. (In case you’re [...]

I narrowly averted a serious problem on a client’s server today. I got an alert from the server that the C: drive was down to about 50 MB of free space (and falling). That’s very bad.
It turned out that the problem was caused by an expanding log file created by Windows SharePoint Services 3.0. I’ve [...]

Problem: The SSL certificate for mail.myclient.com expired. The certificate had been purchased from GoDaddy and was installed on the server by a former network admin. No one had any idea whose GoDaddy account had been used originally, and GoDaddy couldn’t tell us for security reasons. So there was no easy way to renew the certificate. [...]

Microsoft is conducting a survey of people who use Small Business Server about their experiences with the Windows SBS Community. I have some serious problems with the survey and I’ve expressed them here. I’ve gotten some heat for my criticism here (and maybe here — I’m not sure exactly what Vlad is getting at.)
Feel free [...]

Ever since Microsoft bought Winternals two years ago, there has been a great deal of confusion about whether IT consultants are free to use the Sysinternals software utilities on their clients’ machines. The license agreement stated that the tools could only be used on “your” systems, not those owned by anyone else (including, it would [...]

I was quoted in a ChannelWeb article about the launch of Adobe’s new on-line application suite, which is going to compete with similar offerings from Microsoft and Google. I’m not sure if it comes through in my one-sentence write-bite, so let me amplify here just a bit.
When you schedule an event through an on-line service [...]

I have posted a substantial update to my instructions for installing WSS 3.0 on SBS 2003 Standard. If anyone has time to double-check my work and fix any problems, I would greatly appreciate it.